FAQ's
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Pop-Up Shops?
I don’t have a regular storefront, but I love doing pop-ups when I can! If I’m ever setting one up, you’ll hear about it first on Instagram — so be sure to follow along for updates, dates, and behind-the-scenes peeks.
Do you ship internationally?
International orders are welcome! Shipping costs may vary depending on your location and will be calculated at checkout.
What types of pants do you offer?
Palani Ave specializes in a curated selection of one-of-a-kind pants that blend comfort with artistic flair. Most styles feature elastic or drawstring waists for an easy, adjustable fit — unless I’m working with denim. I usually go for straight-leg, wide-leg, flowy, or flared cuts, depending on the fabric and overall vibe of the piece.
How are your pants made?
Our pants are carefully handmade from upcycled and thrifted materials, ensuring that each piece is unique. This approach not only promotes sustainability but also allows for the incorporation of various textures and patterns, contributing to the artistic nature of our garments.
What are the care instructions for your pants?
To maintain the quality and longevity of your upcycled pants, we recommend hand washing or using a gentle cycle in cold water. It is advisable to hang dry or tumble dry on low for a short time to prevent shrinkage or damage. Due to the nature of upcycled materials, some fabrics may be more delicate than others, so treating your piece with care is essential.
What is your return and refund policy?
At Palani Ave, all sales are final. We do not accept returns or issue refunds for any items at this time. Each piece is unique, and imperfections may exist, which are considered part of the charm and character of the garment. We encourage customers to contact us with any questions or concerns before making a purchase.
How long does shipping take?
Orders are typically processed within 1-3 business days after payment has been received. Shipping times generally range from 2-5 business days within the United States, depending on your location. Please note that shipping times may vary due to factors such as weather or holidays.
How can I contact you with further questions?
If you have any additional questions or concerns, please feel free to reach out to us via email at palaniave@gmail.com. We are here to assist you with any inquiries you may have.
What size should I order?
Our sizes are as:
Size/ Waist (in)/ Hips (in)
XS / 24–25 / 34–35
S / 26–27 / 36–37
M / 28–29 / 38–39
L / 30–32 / 40–42
XL / 33–35 / 43–45