Shipping policy
Shipping Policy
At Palani Ave, we are committed to providing you with a smooth shopping experience, and that includes getting your items to you in a timely and safe manner.
Shipping Methods & Delivery Time
All orders are shipped via USPS Ground Advantage within the United States.
Shipping times generally range from 2–5 business days depending on your location.
Please note that shipping times may vary due to weather, holidays, or other delays out of our control.
Shipping Costs
Shipping costs are calculated at checkout based on your shipping address.
The customer is responsible for all shipping charges.
You will be provided with a shipping cost estimate at checkout before completing your purchase.
Order Processing
Orders are processed within 1-3 business days after payment has been received.
You will receive an email confirmation once your order is shipped, along with a tracking number so you can monitor the progress of your delivery.
Shipping Restrictions
International orders are welcome! Shipping costs may vary depending on your location and will be calculated at checkout.
Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost items due to incorrect or incomplete address information.
If you notice any mistakes in your shipping address, please contact us immediately at palaniave@gmail.com.
Lost or Damaged Items
Palani Ave is not responsible for items lost or damaged during transit.
Once your order is shipped, it is in the hands of the carrier, and tracking will be provided.
If your item is lost or damaged in transit, please reach out to USPS directly using the tracking number provided.
Order Modifications & Cancellations
We strive to process orders quickly, so once your order has been submitted, it cannot be modified or canceled. Please double-check your order details before completing your purchase.
If you have any questions or concerns about your order or our shipping process, please feel free to contact us at palaniave@gmail.com.